All our orders are sent via DHL as standard and will require a signature from a person at the given address.
Delivery to alternative addresses is not always possible, but should there be any issue with your chosen address, we’ll give you a call.
Unfortunately for security reasons, we are unable to allow collection from the courier directly.
If you require the parcel to be re-directed, or even re-sent, you may incur additional costs to your delivery, please contact us to arrange this.
Please note that Public & Bank Holidays may extend the delivery time.
Please call or email for further information.
Next-Day delivery is not available to the Highlands & Islands, Channel Islands, Isle of Man, Isle of Wight, Inverness, Aberdeen and Dumfries & Galloway.
Whilst we will endeavour to get your order to you on time, we are unable to guarantee delivery.
If you are ordering for a specific job or event, please order in plenty of time.
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Notes and Terms.
We are currently unable to ship orders outside of the UK.
We will endeavour to deliver goods within the times stated but goods are subject to availability and delay in delivery of goods is sometimes outside of our control. Any dates specified for the delivery of the goods are approximate only and we shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay in delivery of the goods. If our suppliers or we are temporarily out of stock, we will notify you of this position and you should allow up to 14 days for dispatch of the goods.
Should you require something for the ‘Next Working Day’ service, please call our stores to confirm stock.